How do you verify your tutors' qualification?

We trust our tutors to state their qualification accurately.

Before the assignment, we will speak to the tutors and confirm their qualification. Once assigned, we instruct tutors to bring their original educational certificates to you for verification on the first lesson. Parents are to check the tutor's qualification on the first lesson.

If you find that the tutor qualification is inaccurate, contact us immediately. We will decide whether it is an honest mistake or a fraud. We will replace a tutor on your next lesson at no charge and it will be a free lesson.